Shipping Policy
Thank you for shopping with VEX Supply. This policy outlines our shipping procedures.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Domestic Shipping (United States)
Standard shipping typically takes 5-8 business days. We ship to all 50 states, including APO/FPO addresses.
International Shipping
We currently ship to select international destinations. International orders typically take 10-21 business days depending on the destination. Please note that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.
Shipping Rates
Shipping charges are calculated at checkout based on the weight and destination of your order.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. Please allow 24-48 hours for the tracking information to update.
Lost or Damaged Packages
If your order arrives damaged, please contact us immediately at support@example.com with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.
For questions about shipping, please contact us at support@example.com.
Store Policy